Onedios, a customer care aggregator platform, has successfully raised INR 6 Crores in a recent bridge round of funding. The investment, led by Inflection Point Ventures and VCATs, aims to empower retailers in offering Branded/OEMs extended warranties, replacing third-party options.
This innovative platform, established in 2019, serves as a game-changer in the consumer electronics industry. OneDios connects dealers, distributors, brands, and consumers seamlessly through patented technology. It facilitates rapid service bookings, prompt complaint resolutions, and digital interactions for over 100 renowned brands.
Nitin Chawla, the CEO, brings more than 16 years of experience in technology and consulting sales, notably from IBM. With a Ph.D. in Cloud Computing, Nitin spearheads technology development and B2B sales, known for his trailblazing innovation and leadership.
“We have started onboarding retailers to sell OEM extended warranties in Delhi, Haryana, Uttar Pradesh, and Maharashtra. Voltas, Daikin, and Bluestar Brand shops are our first target.
This fund will help us in having more and more retailers before the summer season kicks in. We are targeting to enable warranty sales to all OEMs through our platform via retailer channel.
I have got great support from IPV as a platform to raise funds. IPV’s evaluation process is very extensive but once you are evaluated, IPV becomes founders first platform and try to offer every possible opportunity not only to raise funds but also to grow business.”, said Nitin Chawla, CEO & Co-Founder, Onedios.
Co-Founder and COO, Amit Sharma, an experienced tech expert, has a track record from founding startups to leading global teams at IBM. His hands-on approach and strategic insight drive business and customer operations at OneDios.
The secured funds will bolster the platform’s efforts in enhancing customer service and revolutionizing the consumer electronics sector.
Ankur Mittal, Co-Founder, Inflection Point Ventures, says,
“With ever evolving technology, customers seek for services at fingertips across segments from banking, shopping, healthcare and more. However few services have always been a little time consuming and one such is customer service of electronic products. OneDios bridges this gap with its unified platform through proprietary tech. It also offers unique brand-authorized extended warranties, rapid CRM integration, and a patented, in-house-developed platform. In its short tenure the company has not only onboarded leading brands but also gained government recognition and a focus on a digitally engaged community. With its strategic moves, OneDios promises to lead the market as creator and leader”.
